Find answers to common TranslateSense setup, editor, provider, and translation problems. Start with the symptom that matches your issue, then follow the relevant checks before retrying a translation.
Bulk translation and background jobs
- Why is a bulk translation still pending? — check the queue, WordPress cron, and hosting scheduler.
- Why did a bulk translation stop? — investigate failed jobs and error details.
- Background Processing and Scheduled Jobs — understand server-side queue processing and browser-based translation.
- Monitor Bulk Translation Progress — review individual job statuses and results.
Provider and connection problems
- Why does a provider connection fail? — check credentials, model selection, and WordPress AI Connector configuration.
- Verify Provider Configuration — check the configured provider before running a batch.
Editor, content, and language problems
- Why is TranslateSense not available in the editor?
- Why are Elementor fields missing from the translated page?
- Why does a translation not appear in the expected language?
Before contacting support
- Record the affected source post, target language, selected provider, job status, and any displayed error message.
- Try a small, safe test after correcting the suspected cause.
- Remove API keys, access tokens, and other secrets from screenshots and logs before sharing diagnostic information.
Screenshot to add: [TranslateSense FAQ and troubleshooting article index]